FAQ

  • How can I activate or upgrade the cloud recording service Read Answer
  • Will the mydlink cloud recording service be available for all countries? Read Answer
  • Why can’t I find some of automation rules and schedules after migrating from the mydlink app v1.11 or v1.12 to the new mydlink app v2.00? Read Answer
  • Can cloud recordings and SD card recordings work simultaneously? Read Answer
  • How do I set up motion detection using the mydlink app? (For L series) Read Answer
  • How do I remove cloud recorded videos? Read Answer
  • Can I remove cloud record videos manually? Read Answer
  • What will happen to my recordings if I cancel my subscription? Read Answer
  • How does D-Link keep my videos private and secure in the cloud? Read Answer
  • Why can’t I find my Favorites in the new mydlink app ? Read Answer